Privacy Policy for Shekinah Contracting

Effective Date: 1 JANUARY 2025

At Shekinah Contracting, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our services. By using our website or engaging with our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information from you when you interact with our website or services. This information may include, but is not limited to:

Personal Identification Information: Name, address, phone number, email address.

Project Information: Details about the services you request, including roofing repairs, replacements, or outdoor renovations.

Payment Information: Credit card details, billing address, or other payment-related information (processed securely by third-party payment processors).

Usage Data: Information about your interaction with our website, including browser type, IP address, and pages visited.

2. How We Use Your Information

The personal information we collect is used for various purposes, including but not limited to:

Providing Services: To respond to inquiries, schedule consultations, provide estimates, and carry out roofing and renovation projects. Communication: To send you updates, service confirmations, invoices, and other communications related to the services you requested. Improving Our Services: To enhance and personalize your experience with our website and services.

Marketing and Promotions: To notify you about new services, special offers, or other promotions (only if you have opted in to receive such communications).

Legal Compliance: To comply with legal obligations or to protect our rights in case of any legal dispute.

3. How We Protect Your Information

We take the security of your personal information seriously and use a variety of physical, electronic, and procedural safeguards to protect your data. This includes secure payment processing systems, encrypted communication methods, and restricted access to sensitive information.

While we take reasonable steps to safeguard your personal data, no method of transmission over the internet or electronic storage is 100% secure. As such, we cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

Service Providers: Contractors, subcontractors, or service providers who assist us in performing our services, such as payment processors, insurance providers, or vendors. These parties are obligated to protect your information and use it only to perform services for us.

Legal Compliance: If required to do so by law or in response to a valid legal request, such as a subpoena or court order.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will take steps to ensure that your privacy is protected during such transitions.

5. Cookies and Tracking Technologies

Our website may use cookies or other tracking technologies to enhance your experience. Cookies are small text files placed on your device to collect information about your interactions with our website. These may be used for:

Analyzing Website Usage: Understanding how visitors interact with our site to improve its functionality and content.

Personalizing Content: Remembering your preferences and settings.

Advertising: Displaying targeted ads based on your interests (if you have opted in to marketing communications).

You can control cookies through your browser settings, including blocking or deleting cookies. Disabling cookies may impact your website experience.

6. Third-Party Links

Our website may contain links to external sites or services not operated by us. We are not responsible for the privacy practices of these websites. Please review the privacy policies of any third-party sites you visit.

7. Your Choices and Rights

You have the following rights regarding your personal information:

Access and Update Information: You may request access to the personal data we hold and update or correct any inaccuracies.

Opt-Out of Marketing Communications: Unsubscribe from promotional emails by following instructions in the emails or contacting us.

Request Deletion of Information: Request deletion of your personal data, subject to legal or contractual restrictions.

To exercise these rights, contact us using the details provided below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. Continued use of our services after such changes means you accept the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Shekinah Contracting

Call Us: 704-502-2696

Office Hours:

Monday - Friday: 8am - 5pm

Saturday: 10am-2pm

Sunday: Closed

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as outlined herein.